In Fierce Leadership, Scott teaches us how to spot the worst
'best practices' in our organizations. Informer by over a decade of
conversations with Fortune 500 executives, she provides fresh and
sometimes surprising alternative approaches to everything from employee feedback
to corporate diversity to customer relations. This refreshingly candid
book is a must-read for any manager of leader at any level who is ready
to take a long hard look at what trouble might be lurking in their
organization - and do something about it.